This Playbook offers a design guide for product teams and research organizations focused on digital financial services for the last mile.

This paper investigates the role of competition on the behavior of mobile money companies and its corresponding effects on financial inclusion.

This report provides new data and insights from 10 low- and middle-income countries on the use of mobile phones by women micro-entrepreneurs and the challenges that prevent them from using mobile services for business.

This study explores experiences with traditional and digital financial services to-date to serve as a baseline from which future changes in competencies, access, and usage can be measured by regulators and development partners.

This policy brief offers recommendations that leverage digital public infrastructure to enable and advance women’s economic empowerment through financial inclusion.

This pathways study aims to understand digital platforms as a livelihood source, capturing and contrasting the self-reported state of participants before, during, and after engaging on platforms.

The study centers around the results of a survey on digital credit risks in Côte d'Ivoire. It seeks to analyze the impacts and risks associated with the use of digital credit and the opportunities for improving consumer protection.

To understand digital finance consumer risks in Senegal and in the West African Economic and Monetary Union, this slide deck shares an overview of the risks digital financial service users faced in the past year in Senegal.

This report analyzes the current digital payment landscape in Africa and offers key recommendations to regulators for developing enabling payment policies that drive innovation.

This report looks for solutions for restarting the Afghanistan Payment System and ensuring interoperability to enable adoption of digital payments across the country.