All Publications
Showing 1 - 10 of 10
The Role of Mobile Money Providers and Their Agents in Protecting Customers’ Data
This slide deck presents research findings identifying good practices of responsible agents in safeguarding their customers’ data and the role that providers can play in promoting these practices.
How to Improve Liquidity Management for Agents Serving Small Informal Groups and Savers
A 'how-to' note explaining the importance of agent liquidity management
Taking Human-Centered Design from Theory to Practice: UGAFODE’S AirSave Considerations for Financial Service Providers
How can formal savings tools be better suited to the needs of low-income Ugandans?
Agent Network Accelerator Survey 2017: Pakistan Country Report
Assessment and recommendations for designing and managing cash in/cash out agent networks
Frontier Agents: Case Studies from Brazil, India, Mexico, and Tanzania
Innovative approaches by public and private sector actors in tackling the challenges faced by DFS agents
Tanzania Postal Bank: Digital Financial Inclusion Through POPOTE
Analyzing success factors for the bank's mobile and agency banking services
Supervision of Banks and Nonbanks Operating through Agents: Practice in Nine Countries and Insights for Supervisors
Review of supervisory practices in countries with large and diverse agent networks
Agent Network Accelerator Survey: Tanzania Country Report 2013
Landscaping the agent network market in Tanzania
Agent Network Accelerator Survey: Uganda Country Report 2013
Assessing the performance of agent networks in Uganda
A Consumer-focused Account Promotion Strategy for Branchless Banking: The Case of Omni in Pakistan
Highlighting successful expansion strategies for branchless banking