All Publications
Colombia's Ingreso Solidario: Improving Social Protection Through Public-Private Collaboration and Responsible Digital Payment Practices as Part of COVID-19 Emergency Response
This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.
Resilient and Inclusive Financial Services Delivery During COVID-19
This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.
Microfinance Clients Facing the COVID-19 Crisis: From Findings to Action for MFIs
This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.
On the Economic Frontlines of COVID-19: Early Insights From MSMEs Grappling With the Crisis
Findings based on a longitudinal survey in Colombia, India, Indonesia, and Nigeria
Social Protection During the Pandemic: Argentina, Brazil, Colombia, and Mexico
How have policy responses mitigated the impact of the pandemic on poverty in the region?
Remote Data Collection During the Time of COVID-19: Lessons from Rwanda
Examples, lessons and challenges associated with remote data collection
The Impact of Emergency Cash Assistance in a Pandemic
Experimental evidence from Colombia