All Publications

Showing 1 - 10 of 427
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Putting Agents to Use: Insights From a Multicountry Research on Customer’s Usage of CICO Agents

This report shares strategies for enhancing customer retention among cash-in and cash-out (CICO) agents.

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The Environmental Impact of Promoting Access to Green Energy Through Inclusive Finance

This study shares the results of the greenhouse gas emissions impact assessment of an agricultural system consisting of a solar-powered water pump, thresher and dryer.

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Connecting the Remittance Ecosystem in the Northern Triangle

This white paper examines the barriers and opportunities to boosting digital remittances in El Salvador, Guatemala, and Honduras.

Slide Deck

Understanding Customers in Environments of Severe Climate-Related Weather Events

This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.

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Building Value in Microfinance Through Digitization: A Role for Funders

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.

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Developing an Impact Monitoring System for Sida’s Guarantee Instrument

This publication shares key learnings from case studies from Guatemala and Bosnia and Herzegovina and illustrates their contribution to co-designing an impact monitoring system for Sweden’s guarantee instrument.

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Digital Financial Services for Garment Workers in Bangladesh

This research sheds light on digital financial capabilities, financial products availability and usage, and social welfare ecosystem in Bangladesh.

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The Digital Transformation of Small and Micro-Businesses in Bangladesh

This report provides an analysis of the second phase of the Build Back Better—Enhancing Recovery and Resilience of Small and Micro-Businesses (SMB) project in Bangladesh since 2020.

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Assessing the State of Youth Financial Inclusion in Developing Contexts

This guide draws primarily from the lessons learned during the realization of a series of assessments on the state of youth financial inclusion in Uganda, Kenya, and Guatemala in 2019 and 2020.