All Publications
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The State of the Linkage Report: The First Global Mapping of Savings Group Linkage
Who are the financial service providers offering formal services to saving groups?
Understanding Demand, Driving Innovation: Smallholder Households and Financial Services
Drawing on information from financial inclusion generally and smallholder finance specifically
Voice of the Client: An Analysis of Client Satisfaction and Consumer Protection Across Four MFIs in Peru
Tracking client feedback to improve impact on the populations MFIs aim to serve
Zambia Financial Diaries: Interim Report
Shedding light on the financial behavior of low-income families
Catalyzing Inclusive Financial Systems: Chile’s Commitment to Women’s Data
Valuable lessons on collecting and using sex-disaggregated data in the financial sector
Client Outcome Performance (COPE) Indicators Database and Instructions
Tool for compiling, monitoring and analyzing MFI clients' poverty levels and other data
Client Voices Georgia Country Report - Client Protection and Microfinance in Georgia: A Responsible Market with Opportunities for Improvement
Findings and industry recommendations based on input from 1000 MFI clients
Competition in Mobile Financial Services: Lessons from Kenya &Tanzania
Insights on the role that effective competition and competition policy play in developing MFS
Designing Financial Services to Respond to Household Shocks: A Case Study of RCPB’s Health Savings and Loan Product
Key findings on resilience from a credit union network in Burkina Faso
Evaluating the Impact of European Microfinance: The Foundations
Literature review and framework for an approach to impact assessment in microfinance