All Publications
Showing 1 - 10 of 44
Application of CGAP Customer Outcomes Framework in Uganda
This case study tests the impact of a new basic savings product positioned in the financial inclusion market using the CGAP customer outcome indicator framework.
Informed Design: A Case Study Series (WomenSave)
The first in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by WomenSave, an organization targeting poor (living on less than $2 a day) women in underserved areas of Uganda through financial literacy training and financial advisory services, access to mobile money and goal-based savings plans.
Her Resilience in the Face of COVID-19
A data deep dive into the customer base of two financial service providers engaging with low-income women
Branding and Marketing Strategy for Housing Microfinance Products
Case study exploring brand challenges and available solutions for two microfinance banks
Taking Human-Centered Design from Theory to Practice: UGAFODE’S AirSave Considerations for Financial Service Providers
How can formal savings tools be better suited to the needs of low-income Ugandans?
Building the Business Case for Housing Microfinance: Sub-Saharan Africa
Six-year study with 47,000 households demonstrating the win-win model of housing microfinance
Humanitarian Payment Digitisation: Focus on Uganda’s Bidi Bidi Refugee Settlement
Leveraging mobile money bulk payment offerings to deliver humanitarian cash transfers
Responsible Finance: The Making of Association-Led Client Grievance Redress Mechanisms - Experiences of AMFIU in Uganda and Consortium Alafia in Benin
Processes and lessons learned in implementing complaint resolution systems
Exploring the Political Economics of Microfinance: A Case Study of Uganda (East-Africa), 2000-2005
Analysis of the Ugandan government's 2005 reversal of microfinance policy direction
Digital Financial Services in Uganda: Uganda’s Tea Payments Profile
An opportunity for digital financial services