This case study tests the impact of a new basic savings product positioned in the financial inclusion market using the CGAP customer outcome indicator framework.

The first in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by WomenSave, an organization targeting poor (living on less than $2 a day) women in underserved areas of Uganda through financial literacy training and financial advisory services, access to mobile money and goal-based savings plans.

A data deep dive into the customer base of two financial service providers engaging with low-income women

Case study exploring brand challenges and available solutions for two microfinance banks

How can formal savings tools be better suited to the needs of low-income Ugandans?

Six-year study with 47,000 households demonstrating the win-win model of housing microfinance

Leveraging mobile money bulk payment offerings to deliver humanitarian cash transfers

Processes and lessons learned in implementing complaint resolution systems

Analysis of the Ugandan government's 2005 reversal of microfinance policy direction

An opportunity for digital financial services