All Publications
Resilient and Inclusive Financial Services Delivery During COVID-19
This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.
Business Her Own Way: Creating Livelihoods Through Informal Online Commerce
This Focus Note outlines the characteristics of informal online commerce (IOC), maps the personas of the women who engage in it, and provides guidance to funders looking to support women to generate livelihoods through IOC.
Microfinance Clients Facing the COVID-19 Crisis: From Findings to Action for MFIs
This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.
The Future of Government-to-Person (G2P) Payments: Three Years of Learning About G2P Choice in Zambia
This case study summarizes key lessons learned during the first three years of implementing a choice-based G2P payments model.
State of the Digital Financial Services Market in Zambia 2019
Results from the UNCDF Annual Provider Survey
A COVID Microfinance Liquidity Tour of Asia
Cross country data and analysis on different types of microfinance service providers
Financial Education for the MSMEs: Identifying MSME Educational Needs
Demand-side case studies on educational programs for both supply and demand-side from Zambia, Jordan and Bangladesh
An Assessment of Policy and Regulatory Constraints and Enablers to Women’s Financial Inclusion in Myanmar
In-depth review and analysis of existing policies and regulations accompanied by a literature review