All Publications
Understanding Users’ Experience With Digital Lending Applications in India
This slide deck shares the results of a survey conducted by MSC and FACE to analyze user knowledge and behavior regarding digital lending applications (DLAs) and digital loans.
Positive Friction for Responsible Digital Lending: A Call to Action
This report explores how strategically adding friction to digital financial services can benefit both lenders and borrowers.
Rethinking Responsible Equity Exits: A Call to Action for Impact Investors
This paper is a call to action for all impact investors to ensure their exits uphold the values they have championed throughout their investments. It provides a roadmap of recommendations to help investors stay cool in hot markets, know when to exit responsibly and secure their impact.
Impact Assessment of Financial Service Providers: Market Conduct Risk-Based Supervision Guideline Note
This guideline note is meant to assist policymakers in developing impact assessment frameworks, under the MC-RBS umbrella and the overarching goals of financial consumer protection policy.
Make Recourse Clear, Quick and Responsive
This resource is meant for Better Than Cash Alliance members and partners aiming to fortify recourse mechanisms through policy evolution.
Applying Privacy by Design to Inclusive Finance Product Design
This brief is intended for inclusive finance practitioners, discussing three key challenges for implementation of CFI's Privacy as Product playbook and attempts addressing these challenges.
The Privacy as Product Playbook
This playbook, first-of-its-kind for the inclusive finance sector, aims to fill that gap and demonstrate a comprehensive way to integrate responsible data practices into the design process.
Decoding the Extent and Exposure of Financial Fraud Among DFS Customers
This publication decodes the extent and exposure of financial fraud among digital financial services’ customers and offers insights and policy recommendations.
The Global State of Financial Inclusion & Consumer Protection, 2022
This report details the key findings and provides a source of global data to benchmark efforts by financial sector authorities to improve the enabling environment for financial inclusion and consumer protection.
The Global State of Financial Inclusion and Consumer Protection, 2022
This publication details the key findings and provides a source of global data to benchmark efforts by financial sector authorities to improve the enabling environment for financial inclusion and consumer protection.