All Publications

Showing 1 - 10 of 10
Paper

Building Value in Microfinance Through Digitization: A Role for Funders

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.

Paper

Finance in Displacement: Joint Lessons Report

This study brings to light the challenges forcibly displaced persons face in accessing economic opportunities and puts forth a financial health framework for measuring progress against these challenges.

Paper

COVID-19 and Refugees’ Economic Opportunities, Financial Services and Digital Inclusion

Addressing structural and practical barriers to refugees’ financial and economic inclusion

Case Study

Financial Education for the MSMEs: Identifying MSME Educational Needs

Demand-side case studies on educational programs for both supply and demand-side from Zambia, Jordan and Bangladesh

Paper

Preserving Liquidity: Policymaker Responses to COVID-19 and the Impact on Low-Income Customers

Initial lessons learned and suggestions for dealing with the current and future crises
Paper

The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way

Offering opportunities for stakeholders to increase understanding of how refugees use mobile money
Paper

Health Microinsurance: An Inclusive Approach

Developing suitable health financing options for low-income families
Paper

Mobile Financial Services: The Microfinance Perspective

How can MFIs get involved in the provision of mobile financial services?
Paper

Understanding the Impact of Employment, Entrepreneurship and Training Programs on Youth in Jordan and Rwanda

Delivering market-led programs for the youth
Paper

The Challenges of Measuring Client Retention

A technical note on the history of microfinance's effort to measure client retention and improve it