All Publications
Investing in Equitable AI for Inclusive Finance
This publication gives an overview of the use cases of AI in inclusive finance and some of the drivers of harmful AI bias towards women.
Prompts for Equitable Artificial Intelligence in Inclusive Finance
This research presents some of the key challenges with building accountability and transparency for AI in inclusive finance.
Digital Credit Consumer Risks in Côte d'Ivoire
The study centers around the results of a survey on digital credit risks in Côte d'Ivoire. It seeks to analyze the impacts and risks associated with the use of digital credit and the opportunities for improving consumer protection.
Digital Finance Consumer Risks: Senegal National Study
To understand digital finance consumer risks in Senegal and in the West African Economic and Monetary Union, this slide deck shares an overview of the risks digital financial service users faced in the past year in Senegal.
Promoting Sustainable and Responsible Finance in Cambodia Through the Cambodian Microfinance Association
This document provides a comprehensive overview of ADA’s support for the development of the Cambodian microfinance sector from 2008 to 2022, including key results, lessons learnt and impact.
Women: Risk and Consumer Protection in Online Leading Platforms in Indonesia
This study delves into women's experiences as users of online lending platforms in Indonesia using a gender lens to examine the risks in online lending platforms unique to women.
Consumer Protection for Open Finance Ecosystems
This report identifies several emerging risks related to open finance, and proposes ways in which these risks can be measured, monitored, and mitigated against by leveraging the data available in open finance ecosystems.
The Role of Catalytic Capital in Digital Markets: Successes, Pitfalls, and Lessons Learned
This report focuses on the role of catalytic capital in the digital credit industry and highlights the limitations of a framework that does not consider broader market-level consequences of such investments.
Combining Open Finance and Data Protection for Low-Income Consumers
This CGAP technical note highlights the basic data protection provisions that should be in place for an open finance regime, as well as how they can be addressed through law and regulation.
Digital Finance: The Consumer Experience, 2023
This report develops a fair digital finance index for low and middle-income countries which are members of the Accelerator - a group of associations trained to represent the collective consumer voice in fair digital finance.