All Publications
Digital Cash Transfers for Emergency Response: Lessons From Cameroon
This research shares findings from an evaluation in 2021 documenting lessons learned from digital government-to-people (G2P) payments to eighty thousand beneficiaries, mostly women, in Cameroon.
Digital Payments and the COVID-19 Shock: The Role of Preexisting Conditions in Banking, Infrastructure, Human Capabilities, and Digital Regulation
This paper investigates how the use of digital payments and financial services expanded during and after COVID-19 and looks into the driving factors for that expansion.
Colombia's Ingreso Solidario: Improving Social Protection Through Public-Private Collaboration and Responsible Digital Payment Practices as Part of COVID-19 Emergency Response
This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.
Digital Adoption of MSMEs During COVID-19
This report explores how MSMEs used digital products during the pandemic, what barriers they faced with digital adoption, and what can be done to support the growth of MSMEs in the digital economy.
Towards Responsible Digitization of Merchants in Rural India for COVID-19 Recovery
These 10 recommendations aim to unlock the impact of fintech in merchant digitization, particular for women, and to further India’s progress on achieving the Sustainable Development Goals.
Harnessing Digitization for Remittances in Asia and the Pacific
This report discusses the importance of remittances in Asia and the Pacific, the key challenges faced by the industry, and the impacts of the COVID-19 pandemic.
Savings and Retail Banking in Africa: A Case Study on Innovative Business Models
This study describes six business models to address the challenges financial service providers are increasingly facing as a result of digitization and the pandemic.
COVID-19: Accelerating the Use of Digital Agriculture
This report provides insights on the adoption of digital agriculture and how it can be accelerated in light of the challenges posed by the COVID-19 pandemic.
2021 State of the Industry Report on Mobile Money
This annual flagship report provides supply-side data and insights from the mobile money industry.
Digital Finance and Inclusion in the Time of COVID-19
A look at opportunities and risks associated with the surge in uptake and use of digital financial services