All Publications

Showing 1 - 10 of 123
Paper

Scaling up Responsible Digital Payments in the Rwandan Tea Sector

This report proposes an approach for scaling digital payments in the Rwandan tea sector building on the evolving payments ecosystem.

Case Study

Leveraging Digital ID and e-KYC for the Financial Inclusion of Forcibly Displaced Persons: Risks and Opportunities

This report discusses the challenges and bottlenecks preventing the wider adoption of digital ID and e-KYC to advance the financial inclusion of forcibly displaced persons in Rwanda, Mauritania, and Eswatini.

Paper

Resilient and Inclusive Financial Services Delivery During COVID-19

This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.

Paper

Microfinance Clients Facing the COVID-19 Crisis: From Findings to Action for MFIs

This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.

Paper

The Future of Government-to-Person (G2P) Payments: Three Years of Learning About G2P Choice in Zambia

This case study summarizes key lessons learned during the first three years of implementing a choice-based G2P payments model.

Case Study

Financial Education for the MSMEs: Identifying MSME Educational Needs

Demand-side case studies on educational programs for both supply and demand-side from Zambia, Jordan and Bangladesh

Paper

Preserving Liquidity: Policymaker Responses to COVID-19 and the Impact on Low-Income Customers

Initial lessons learned and suggestions for dealing with the current and future crises
Paper

The Value of Pay-As-You-Go Solar for Mobile Operators

Findings from multi-country, multi-operator study in Africa