All Publications

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Guide / Toolkit

Open Finance Self-Assessment Tool and Development Roadmap

This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

Slide Deck

Mobile Money Agents: Sustainability in the Digital Era - Findings From Mozambique

This report looks at the pressing challenges affecting Mozambican mobile money agents to inform the players in the ecosystem and create sustainable strategies to improve agent networks.

Paper

Resilient and Inclusive Financial Services Delivery During COVID-19

This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.

Paper

The Future of Government-to-Person (G2P) Payments: Three Years of Learning About G2P Choice in Zambia

This case study summarizes key lessons learned during the first three years of implementing a choice-based G2P payments model.

Case Study

Financial Education for the MSMEs: Identifying MSME Educational Needs

Demand-side case studies on educational programs for both supply and demand-side from Zambia, Jordan and Bangladesh

Paper

Preserving Liquidity: Policymaker Responses to COVID-19 and the Impact on Low-Income Customers

Initial lessons learned and suggestions for dealing with the current and future crises
Case Study

NBC Mozambique

This Case Brief showcases the partnership between International Labour Organization - Social Finance and NBC Mozambique through which partnerships  were identified and secured to distribute microinsurance in the country.

Paper

The Value of Pay-As-You-Go Solar for Mobile Operators

Findings from multi-country, multi-operator study in Africa
Paper

Deconstructing the Gender Gap in Rural Financial Inclusion

The cases of Mozambique and Tanzania