AI has the potential to transform social finance, but it also presents a number of challenges related to data privacy and security, bias and fairness, transparency and explainability, technical complexity and employment. 

This study delves into women's experiences as users of online lending platforms in Indonesia using a gender lens to examine the risks in online lending platforms unique to women.

This report identifies several emerging risks related to open finance, and proposes ways in which these risks can be measured, monitored, and mitigated against by leveraging the data available in open finance ecosystems.

This report focuses on the role of catalytic capital in the digital credit industry and highlights the limitations of a framework that does not consider broader market-level consequences of such investments.

This CGAP technical note highlights the basic data protection provisions that should be in place for an open finance regime, as well as how they can be addressed through law and regulation.

This report develops a fair digital finance index for low and middle-income countries which are members of the Accelerator - a group of associations trained to represent the collective consumer voice in fair digital finance.

This report introduces Privacy by Design (PbD) and provides a review of the main PbD approaches in literature and wider market practice for their potential applications in the financial inclusion sector.

This slide deck presents research findings identifying good practices of responsible agents in safeguarding their customers’ data and the role that providers can play in promoting these practices.

This case study tests the impact of a new basic savings product positioned in the financial inclusion market using the CGAP customer outcome indicator framework.

This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.